Privacy Policy

Last Updated: 2/9/2023

My Hotsheet, Inc., along with our affiliates and subsidiary sites and services (collectively, “My Hotsheet”, “company”, “we”, “our”, “us”) are committed to protecting the privacy of our customers. My Hotsheet is a leading technology provider for real estate professionals and provides a robust CRM platform solution for individuals or organizations of any size.

This Privacy Policy is designed to help you understand how we collect and use personally identifiable information (“Personal Information” or “PII”) that you provide us and to help you make informed decisions when using our website and mobile services (collectively, “Website”, “Site”, “Services”, or “App”).

By visiting or using any part of this website or our services, you agree to the terms of this Privacy Policy as they may be amended from time to time. As we update our Website and Services over time, this Privacy Policy may change.

Your Online Privacy Responsibilities

By using this site and services, you agree to take basic steps to ensure your privacy online. You agree to log out of this site when you are finished, protecting your information from other users.You also agree not to share your password or login ID with anyone else. In addition, you agree to take reasonable precautions against malware and viruses by installing an antivirus software to protect your online activities.

What Is Personal Information?

“Personal Information” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data,an online identifier, or to one or more factors specific to the physical, physiological, genetic,mental, economic, cultural, or social identity of that natural person.

Personal Information may include the following: name, address, date of birth, gender, credit card/payment information, username and password, and contact data (i.e., email address,telephone number, and employer name).

If you use Site features operated by third-party social networking services (such as Facebook),we may receive information you have made available to those services, including the geographic location of your mobile device and other information about you (such as name,email address, gender, locale, time zone, languages, social media profile URL, personal website URL, biographical information, date of birth, photo, list of devices, education history,work history, hometown, interests, current city, political views, favorite athlete and teams,relationship status and information, religion, name of significant other, and certain security settings information) and your contacts on those services. Some of these social networking services allow you to push content from our Sites to your contacts or to pull information about your contacts so you can connect with them on our Sites. Some of these services also will facilitate your registration for our Sites or enhance or personalize your experience on our Sites. You should make sure you understand the information your third-party social networking services may make available to our Sites.

We may also collect information that is related to you but that does not personally identify you(“Non-personal Information”). Non-personal Information also includes information that could personally identify you in its original form, but that we have modified (for instance, by aggregating, anonymizing or de-identifying such information) in order to remove or hide anyPersonal Information.

Scope of This Privacy Policy

This Privacy Policy applies to Personal Information and other information collected by My Hotsheet or it’s service providers from or about:

We collect this information to continually improve and enhance the functionality of My Hotsheet. We gather certain information automatically. This information may include, but is not limited to IP addresses, browsertype, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp,and/or clickstream data. We link this automatically collected data to other information we collect about you.

Collection of Personal Information

We take your privacy seriously and employ information protection controls in keeping with industry standards and practices or applicable governmental requirements to safeguard your information and protect your anonymity. Personal Information about you may be collected from you through various sources, including information (i) that is entered manually and voluntarily by you on the Site’s application and other forms or postings on the Site; (ii) that you provide regarding your preferences (for example, based on your activity on our website); (iii) from other sources with your consent (for example, from other institutions such as auditors or administrators); (iv) from sources in the public domain; and (v) from other interactions you may have with us (for example, discussions or emails with our staff, including through the use of theSite’s contact features).

In addition, when you visit our Site, we may gather anonymous technical and navigational information, such as computer browser type, Internet protocol address, cookie information,pages visited, and average time spent on our Website. This information does not personally identify you and may be used, for example, to alert you to software compatibility issues, to customize any advertising or content you see, fulfill your requests for products and services,contact you, conduct research, or analyze and improve our Site design and functionality.

Such information collected by us is stored and processed in the United States. By using the website and our Services, you consent to the foregoing collection and use of information and any such transfer of information outside of your country. We make no representation or warranty with respect to any duty to permanently store any Personal Information you may provide.

Personal Information You Choose to Provide

In order to provide the best experience when you visit our website, we may ask you for Personal Information. Personal Information includes, for example, your name, cell phone and e-mail address, all of which you may be asked to provide when registering with My Hotsheet. A description of some of the ways that you may provide Personal Information to us, as well as further details on how we may use such Personal Information, is given below.

Contact Us/Feedback

If you email us using a "Contact Us" link or form on our Website, we may ask you for information such as your name and e-mail address so we can respond to your questions and comments. If you choose to correspond with us via e-mail, we may retain the content of your email messages, your e-mail address, and our response to you.


We may occasionally ask website visitors to complete online surveys and opinion polls about their activities, attitudes, and interests. These surveys help us improve our products and services. When asking for participation in these surveys, we may ask you to provide us with your name and email address.

Website Forms

Our Website may offer visitors contact forms to request additional details and to download collateral. If you fill out one of our web forms, we may ask you for information such as your name and email address so we can respond to your questions and comments. If you choose to correspond with us via web forms, we may retain the form data which can include name, email address and other contact related details.

Support Community Q&A Posts

Our Website links to community platforms that provide individuals the opportunity to ask questions and answer questions within the My Hotsheet user community. This community user data may contain self-reported demographics. If you choose to correspond with us and the community using these platforms, we may retain the data which could include name, email address, and other contact related details.

Website Usage Information

Technologies such as: cookies, beacons, tags, and scripts are used by My Hotsheet and our marketing partners, analytics providers, and customer support systems. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We may supplement data we collect through automated means with information about your location (such as your zip code) to provide you with content that may be of interest to you.


When you visit My Hotsheet, we may use cookies on or in connection with our Website to maintain information about you. A cookie is a very small text file, which often includes an anonymous unique identifier and additional information necessary to support the site's intended functionality.

My Hotsheet uses session cookies. A session cookie is temporary and disappears after you close your browser. Our cookies do not, by themselves, contain Personal Information. We usecookies to enable our servers to recognize your web browser and tell us how and when you visit the Site and otherwise use the Services through the Internet. Collecting this information helps us design the site and the services to best suit your needs. This information may be compiled and analyzed on both an individual and an aggregate basis.

We use cookies for marketing and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Most web browsers can be set to tell you when a cookie has been sent to you and give you the opportunity to refuse that cookie. Refusing a cookie may in some cases prevent you from using or negatively impact the display or function of our Website or certain areas or features of ourWebsite. There are numerous resources on the Internet that can provide more information about how cookies work and how you can manage them.

If advertisements appear on our website or services, the advertisers may employ cookies and other tracking technologies in connection with those advertisements. Your accessing any of those advertisements from our webpage may cause your exposure to those tracking technologies. Third party websites that you visit may use the cookies placed by third party vendors for similar purposes. We have no responsibility for any such cookies and other tracking technologies.

Web beacons

Web Beacons, also known as pixel tags and clear GIFs, ("Web Beacons"), are electronic images that allow a website to access cookies and help track marketing campaigns and general usage patterns of visitors to those websites. Web Beacons can recognize certain types of information, such as cookie numbers, time and date of a page view, and a description of the page where the Web Beacon is placed. No personally identifiable information about you is shared with third parties through the use of Web Beacons on the Site. However, through Web Beacons, we may collect general information that will not personally identify you, such as:Internet browser, operating system, IP address, date of visit, time of visit, length of visit, andpath taken through the Site.

Your Opt In/Opt Out Choices

You may “opt in” and/or “opt out” of certain uses of your Personal Information. For example, you may have the opportunity to choose whether you would like to receive email correspondence from us. Your Personal Information will not be shared with third-party service providers unless you give consent. You will have the opportunity to opt out of My Hotsheet marketing emails by clicking the "opt out" or “unsubscribe” link in the email you receive. Requests can be sent to[b] [email protected].

Please take note that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions, and communications with us.

Permitted Use of Personal Information

My Hotsheet uses your Personal Information to provide you products and services, such as to fulfill your requests for products or to help us personalize our offerings to you. We also use your Personal Information to support our business functions, such as fraud prevention, marketing,and legal functions. To do this, we combine personal and non-Personal Information, collected online and offline, including information from third-party sources.

By providing us with your phone number, you consent to our using your phone number to deliver or cause to be delivered to you at that phone number telemarketing calls (which may use an automatic telephone dialing system) and artificial or prerecorded voice or text messages from us. If you do not wish to receive such calls or messages, you may opt out. You release us from any possible liability or claim stemming from how we use your phone number, included but not limited to claims arising from the Telephone Consumer Protection Act (“TCPA”). You understand that you are not required to provide this consent and authorization and that it is not a condition to qualify to receive our services.

Use, Disclosure, and Sharing of Personal Information

Service Providers

We may use third-party partners to help us operate and maintain our Website and deliver our products and services. We may also share your information with our service providers and other third parties (“Affiliated Parties”) that provide products or services for or through this Website or for our business (such as website or infrastructure hosting companies, communications providers, email providers, analytics companies, credit card processing companies, and other similar service providers that use such information on our behalf).

We may share data with My Hotsheet partners to contact you based on your request to receive such communications, help us perform statistical analysis, provide sales support, or provide customer support. We also partner with trusted third parties to provide you with co-marketing content that we think may be relevant to you.

Third-party service providers are contractually restricted from using or disclosing the information,except as necessary to perform services on our behalf or to comply with legal requirements.

Compelled Disclosures

My Hotsheet may be required to disclose collected information in order to (i) respond to investigations, court orders or legal process, (ii) to investigate, prevent or take action regarding illegal activities,suspected fraud, potential threats to the physical safety of any person, (iii) violations of theCompany’s terms of service, or (iv) as otherwise required by law.

Your Ability to Access, Limit Use and Disclosure

You may request access to your personal data to update, correct or delete, or to limit the use or disclosure of, your personal data.

Individuals wishing to view, update, delete, or supplement their personal data may do so by contacting the business that provided My Hotsheet their personal data directly to make their requests,or alternatively they can submit your requests to [email protected].

Disclosure of Personal Information

My Hotsheet does not sell or otherwise disclose the Personal Information it holds to third parties, except for the following exceptional circumstances:


We take reasonable and appropriate precautions, including administrative, technical, personnel, and physical measures, to safeguard Personal Data against loss, misuse, theft, and unauthorized access, disclosure, alteration, and destruction. We also use Secure Sockets Layer(SSL) [d]encryption when transmitting sensitive information. In addition, our business practices are reviewed periodically for compliance with policies and procedures governing the security and confidentiality of our information.

Please keep in mind that due to the inherent nature of the Internet, there is no way to make the transmission of electronic data entirely safe from intrusion. As a result, while we will make all reasonable efforts to protect the privacy of your information during transmission, we make no guarantees, representations, or warranties with respect to the privacy of such transmitted information.

Data Retention and Storage

All Personal Information is retained only for as long as it is necessary for the purposes for which it was collected or transferred. My Hotsheet retains your information for business purposes, for as long as your account is active, and/or as long as is reasonably necessary to provide you with our products and services. My Hotsheet will also retain your information as reasonably necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may also retain cached or archived copies of your information for a reasonable period of time. At any point in time, you can withdraw consent and we will immediately stop processing your data.

International Transfer of Personal Information

My Hotsheet may share customer information within our affiliated companies for a variety of purposes,for example, to provide you with the latest information about our products and services and offer you our latest promotions. “Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity. “Control,” for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity. To facilitate our global operations, My Hotsheet may transfer Personal Information from your home country to other My Hotsheet locations across the world. To protect yourPersonal Information, we will only transfer data to countries who provide an “adequate” level ofPersonal Information protection. If the data is transferred to counties without “adequate”protection as determined by the European Parliament, we will use additional safeguards to ensure your data is protected.

Company Response to a Data Request and/orSecurity Breach

In regard to the aforementioned rights to voice questions, make requests regarding your data privacy or withdraw consent, we will respond to your request within 30 days. In some cases,however, we may limit or deny your request if: the law permits or requires us to do so, if it infringes on the privacy of other individuals or internal procedures, if we find the request to be unfounded or excessive, or if we are unable to verify your identity.

If the volume or complexity of the request requires internal processing at My Hotsheet beyond 30 days, My Hotsheet will inform the requester within 30 days of the reasons for an extension and may charge a reasonable fee to cover administrative costs.

Security of all information is of the utmost importance for My Hotsheet. My Hotsheet uses technical and physical safeguards to protect the security of your Personal Information from unauthorized disclosure. We use encryption technology to keep all information secure. We also make all attempts to ensure that only necessary people and third parties have access to Personal Information. Nevertheless, such security measures cannot prevent all loss, misuse, or alteration of Personal Information and, unless otherwise agreed in a written agreement between My Hotsheet And the applicable party, we are not responsible for any damages or liabilities relating to any such incidents to the fullest extent permitted by law. In the case of a data breach, we will notify you without undue delay of any loss, misuse or alteration of Personal Information that may affect you. We will notify relevant regulatory bodies within 72 hours of identifying a breach.

Important Notice to European Union Individuals: TheGeneral Data Protection Regulation (GDPR)

To facilitate our business practices, your Personal Data may be collected, transferred to, and stored by us in the United States. As a result, your Personal Data may be processed outside the European Economic Area (“EEA”), and in countries which are not subject to an adequacy decision by the European Commission, and which may not provide for the same level of data protection in the EEA. In this event, we will ensure an adequate level of protection, for example by entering into standard contractual clauses for the transfer of data as approved by the European Commission (Art. 46 GDPR), or we will ask you for your prior consent to such international data transfers.

GDPR Complaints

My Hotsheet commits to resolve complaints about your privacy and our collection or use of your personal information under GDPR. European Union individuals with inquiries or complaints should be sent to[email protected]or to our mailing address:

My Hotsheet, Inc.

2121 E Lohmans Crossing Suite 504-702

Lakeway, TX 78734

Third Parties Who May Receive Personal Data (Onward Transfer)

My Hotsheet may employ and contract with third-party service providers and other entities to assist in providing our services to customers by performing certain tasks on our behalf. These third-party providers may offer customer support, data storage services (data centers), or technical operations. My Hotsheet maintains contracts with these third parties restricting their access, use and disclosure of personal data in compliance with this Privacy Policy and applicable law. These Third parties may access, process, or store personal data in the course of providing their services. Unless we tell you differently, these third-party providers do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with these third-party service providers. We may be liable for the appropriate onward transfer of UK, EU, and Swisspersonal data to third parties.

Your Right to Access Your Data

We acknowledge the right of UK, EU, and Swiss individuals to access their personal data. Requests can be sent to [f][email protected].

Your Ability to Choose How Your Data Is To BeUsed

UK, EU, and Swiss individuals may “opt in” and/or “opt out” of certain uses of your Personal Information. For details on how you can exercise your choices please refer to the “Your OptIn/Opt Out Choices” section of this Privacy Policy.

California Consumer Privacy Act (CCPA)[g]

On January 1, 2020, the California Consumer Privacy Act of 2018 (CCPA) took effect and established requirements and rights relating to personal information of California consumers.This section for California residents applies solely to visitors, users, and others who reside in theState of California (“consumers” or “you”). We adopt this notice to comply with the CaliforniaConsumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:




A. Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.


B. Personal information categories listed in theCalifornia CustomerRecords statute (Cal. Civ.Code § 1798.80(e)).

A name, signature, Social Security number, physical characteristics or description, address, telephone number,passport number, driver's license or state identification card number, insurance policy number, education,employment, employment history, bank account number,credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.


C. Protected classification characteristics underCalifornia or federal law.

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status,medical condition, physical or mental disability, sex(including gender, gender identity, gender expression,pregnancy or childbirth and related medical conditions),sexual orientation, veteran or military status, genetic information (including familial genetic information).


D. Commercial Information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.


E. Biometric information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, andsleep, health, or exercise data.


F. Internet or other similar network activity.

Browsing history, search history, information on aconsumer's interaction with a website, application, advertisement.


G. Geolocation data.

Physical location or movements.


H. Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information.


I. Professional or employment-related information.

Current or past job history or performance evaluations.


J. Non-public education information (per theFamily EducationalRights and Privacy Act(20 U.S.C. Section1232g, 34 C.F.R. Part99)).

Education records directly related to a student maintained by an educational institution or party acting on its behalf,such as grades, transcripts, class lists, student schedules,student identification codes, student financial information,or student disciplinary records.


K. Inferences drawn from other Personal Information.

Profile reflecting a person's preferences, characteristics,psychological trends, predispositions, behavior, attitudes,intelligence, abilities, and aptitudes.


Fair Information Practices

The Fair Information Practices, also known as the Fair Information Practice Principles (FIPPs),form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe.Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action,should a data breach occur:


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

To be in accordance with CAN-SPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at

[email protected] and we will promptly remove you from ALL correspondence.

Children’s Online Privacy Protection Act (COPPA)

We do not collect any information from anyone under 18 years of age. Our website, products and services are all directed to people who are at least 18 years old or older. If we learn that we have mistakenly collected personal information from a child under age 18, we will delete that information as soon as possible. If you believe that we might have information from or about a child under age 18, please contact us via email at [email protected].

Use of Your Google User Data

My Hotsheet's use and transfer to any other app of information received from Google APIs will adhere to Google’s API Services User Data Policy, including the Limited Use requirements.

Notwithstanding anything else in this Privacy Policy, if you provide the App access to the following types of your Google data, the App's use of that data will be subject to these additional restrictions:

Any information acquired through integration with Google services (Gmail, Drive, etc.) is done so explicitly for the purpose of facilitating the usage of user-facing features. Data is not used for advertisements of any kind, and never transferred or accessed aside from cases of enabling functionality, customer support, or for necessary security purposes outlined and coinciding with Google's Limited Usage Requirements.

Governing Law

By visiting our site, using our services, and providing information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the State of Texas and the venue for any action arising out of such dispute shall be the State and Federal Courts sitting in Travis County, Texas.

Terms of Use

This Privacy Policy is governed by the Terms of Use[h], which includes all disclaimers of warranties and limitation of liabilities. All capitalized terms not defined in this Privacy Policy will have the meaning set forth in the Terms of Use.

To review other applicable terms and conditions that apply to this Privacy Policy, including,without limitation, intellectual property rights, representations and warranties, disclaimer of warranties, limitation of liability and resolving disputes, please review the Terms of Use.

Updates to Our Privacy Statement

We may need to change, modify and/or update this Privacy Policy from time to time and we reserve the right to do so without prior notice and at any time. If we do make changes in the way personal information is used or managed, any updates will be posted here, so you should also revisit this Privacy Policy periodically. Your continued use of the Site and any Services following the posting of any such changes shall automatically be deemed your acceptance of all changes.

Contact Us

If you have any questions or comments about this Privacy Policy, or if you would like to review,delete, or update information we have about you or your preferences, requests can be sent to [email protected][j] or via mail to:

My Hotsheet, Inc.

2121 E Lohmans Crossing Suite 504-702

Lakeway, TX 78734

To submit a violation of the My Hotsheet Privacy Policy, please utilize this Contact Us Form: https://myhotsheet.com/contact[k]